We run the technology for small and mid sized businesses across Southern New Hampshire, from the cabling in the walls to the network, the backups and the day to day support.
It means the network, the servers, the workstations and the backups are monitored and maintained on a schedule rather than attended to when something breaks, and that when something does break you call one number and it gets handled.
We are deliberately plain about what is included. You get a written scope, a response commitment, and documentation of your own environment that belongs to you rather than to us. If you ever leave, you leave with your passwords, your network diagram and your licences in your hands. That should be standard and too often is not.
For businesses that already have someone internal, we work alongside them rather than replacing them. Co managed arrangements, where we carry the infrastructure and the security and your person carries the applications and the users, are often the best value of anything we offer.
When a business tells us everything is slow, the cause is on the network far more often than on the computers. A router from the internet provider doing a job it was never designed for, access points placed where there was a convenient ceiling tile, a flat network where the cameras, the guest WiFi and the accounting system all share one space, and no visibility into any of it.
We fix that in the order that matters. Proper cabling, access points placed for the building, segmentation so that the things that should not talk to each other cannot, and monitoring so that we see a problem before you report it.
We do our own structured cabling, which means the person who designs the network is the person who installs the wire, and there is nobody to blame when the two do not match.
Fibre availability in New Hampshire is genuinely uneven once you are off the main routes, and the business that assumes a second line is easy to add often finds it is not. Where a single connection is the only practical option, failover over a cellular link is cheap insurance, and we configure it so a drop is a brief wobble rather than a lost afternoon.
Upload speed, not download, is what determines whether cloud backup and offsite video actually work. It is the number we check first when someone asks why their backups never finish.
Most small businesses do not need an enterprise security programme and will not sustain one. What they do need is multi factor authentication everywhere it can be turned on, backups that have been tested by actually restoring something, patching that happens, and an honest inventory of what is connected.
New Hampshire RSA 359-C:20 requires a business that owns or licenses computerised data containing personal information to notify affected individuals as soon as possible after a breach, and to report it to its primary regulator or to the New Hampshire Attorney General. The practical consequence is that you should know what personal information you hold and where it lives, which is a question a surprising number of businesses cannot answer. We help you answer it.
We start with an assessment. What you have, what state it is in, what is actually causing the problems you have been living with, and what it would cost to put right. You get that in writing whether or not you go on to work with us.
From there we agree a scope and a monthly figure, and we work through the backlog in priority order rather than all at once. Nothing about that process requires you to sign a long contract before you know what you are buying.
If your town is not listed, ask. LavIT Solutions works nationwide, with teams based in Loudon, New Hampshire and Dallas, Texas. The list above is simply where this crew is most often, and managed IT, cybersecurity and cloud work is delivered anywhere in the country.
Probably not. A business with five people and a point of sale system has the same exposure to a failed backup or a compromised email account as one with fifty. The right scope for a small business is smaller, not absent.
Yes, and sometimes that is the right answer. We are often brought in for the network and the physical infrastructure alongside an existing provider handling applications and users.
It depends on the number of users, the number of sites and what is in scope, and anyone quoting you a figure before seeing your environment is guessing. The assessment gives you a real number, and we separate the monthly support from the one off remediation so you can see both.
Response commitments are written into the scope rather than left to goodwill, with a faster commitment for anything that stops the business working. We are based in Loudon and most of our clients are inside a comfortable drive, so on site is a realistic option rather than a last resort.